Privacy & Safety

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At Ryhope Mannor we treat customers’ personal information and details extremely seriously and will not share your information with any third party unless you give us explicit permission to do so. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) with the primary purpose of making your shopping experience as enjoyable and easy as possible.

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When you email us we collect your name, address, payment details, e-mail and telephone number. We need this information to answer any of your questions. We also use your email address to contact you about our latest special offers and promotions from Ryhope Mannor.

Ryhope Mannor works with a number of reputable and carefully selected third parties to enhance your experience online and to facilitate the sending of marketing messages via Email. When your personal data is shared with these third parties, we require that these third parties treat your data as confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your information outside of Ryhope Mannor for the purposes of mailing or marketing.

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The data we collect about you will be accurate and up to date wherever possible.  Should you become aware that any information held by us is inaccurate please contact us any time either by telephone, post or e-mail and we will correct it.

We want to make sure we get in touch with you in the best way possible. If you don’t wish to receive communication via post, telephone or e-mail from Ryhope Mannor, please let us know and we will opt you out of any of these services.

All your data is stored on our Host Server and is password protected to make sure no unauthorised access is possible. When placing an order, sensitive data including credit card details are transmitted via Secure Socket Layer (SSL) encryption.